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HP Recommended
HP27er
Microsoft Windows 10 (64-bit)

Hello, has any found a solution to this problem I see that others have posted about it before. I am hooking my computer up after moving my desk and my monitor (HP27er) won't come on. When I plug it into power the power indicator light does a slow flash (6 seconds on, 1 second off, repeat) the monitor itself will not come on. 

I saw on another post to disconnect all cables, hold power button for 5 seconds and reconnect power only to see if missing video cable message would show up but it did not change anything.  Please Help! 

1 REPLY 1
HP Recommended

@OWeav1  -- you probably loosened something inside the computer, while moving it, to cause that "pattern" of blinking lamps.

 

Remove a side panel, and look for anything obvious.

 

Otherwise, take the computer to a qualified technician, for professional trouble-shooting.

 

 

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