Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Hi..I am getting a black big spot on my dekstop screen.

HP Recommended
HP Laptop 15
Microsoft Windows 10 (32-bit)

Hi Team,


I am using HP Laptop 15 -bs0xx and product number is 2EY83PA#ACJ.

One day I was working on my laptop and I closed the laptop for few seconds and suddenly when I opened it back there was big black spot on my laptop.I have googled this issue and got to know this happened due to screen damage but there is no such incident happened in my case.

Could you please let me know how this issue can be resolved.I have tried rubbing the screen gently but still the spot persists.

Also,please let me know if there is need to repair the screen then how does it going to cost and if there is any pick and drop facility also.


Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation