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‎05-08-2023 01:30 AM

HP Recommended
Product: HP Notebook - 15s-fq0017na

I have one hdmi port, one usb-c and two USB ports, my monitors have vga and dvi ports, I have connector and hdmi splitter but a cannot get thd second monitor to work, can anyone help? Thanks 

Category:
1 REPLY 1

‎05-10-2023 02:55 PM - edited ‎05-10-2023 02:56 PM

HP Recommended

Hi @Samb12,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Notebook - 15s-Fq0017na wherein the external monitor is not getting detected through USB-C port.

 

The SuperSpeed USB Type-C® (5Gbps signaling rate) is not a thunderbolt port. Hence, it cannot be connected to a monitor.

 

You may check the specifications from this Weblink

  

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rainbow23 - HP Support.
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