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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Hi my screen has just gone blank any ideas?

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11-18-2021 10:13 AM
I have a pavilion - helpfully no product no in sight. My screen suddenly went blank and I cant switch it back on. I have tried re-booting the hard drive and followed the steps in the troubleshooting guide but nothing helps? Has this happened to anyone else?
11-18-2021 02:55 PM - edited 11-18-2021 02:56 PM
@Hels8 -- Has this happened to anyone else?
Without a doubt, computers do fail.
Possible failures:
- broken on/off switch
- dead power-supply
- dead motherboard
- dead processor
- dead video screen
I think that it is time for you to take your computer to a qualified computer-technician, and tell they which tests you have tried, without success.
P.S. HP makes many different "Pavilion" computers. Which one do you have?