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HP Recommended
HP Spectre & HP x27q
Microsoft Windows 11

I can't seem to hook up my monitors to my Spectre laptop.  I had to buy a Display to HDMI (male to male) adapter to plug it in to my laptop, and when I turn the x27q on, it says that the Display Port is inactive.  I have no idea what is wrong. Do I need to use the Display to Display (male to male) given with the monitor- and get adapters for that, or is there something I need to do in my laptop settings?

2 REPLIES 2
HP Recommended

Not sure exactly what your system is.   Looking at Spectre I see the x360 family which comes with a pair of thunderbolt ports but your mention display ports.  I assume you meant thunderbird.   If you got a thunderbird to HDMI you can run any good HDMI cable to the monitor.  I would make sure the laptop is plugged in to ensure there is enough power to get a good signal out to the monitor.  If the windows device manager sees the second monitor (generic pnp)  but there is a "no signal" on the monitor then a better cable is required.  I was told by Micro$oft my Surface Pro 4 required an "active HDMI cable" as it saw the monitor but there was no signal.

 

HTH.


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HP Recommended

hi

@Mike65041  Confirm or not to start, if it is this monitor

HP X27q QHD Gaming Monitor Product Specifications

Product number
2V7U4AA

 

Input connector
1 HDMI 2.0; 1 DisplayPort™ 1.4-in

and give the exact reference of the laptop

 

To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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