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‎10-09-2019 02:56 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have an Envy All-in-one desktop PC Windows 10 64 bit. I was interviewing online but couldn't get my webcam to work. I don't know if I'm supposed to have any TouchSmart software. That's all I could find on the subject. I can pull up the camera and take pics and videos. Just need it to open for conference calls or interviews.

4 people had the same question
3 REPLIES 3

‎10-10-2019 02:24 AM

HP Recommended

Can you please share the model of the desktop?

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‎10-12-2019 06:16 PM

HP Recommended

27-b145se

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‎10-14-2019 03:31 AM

HP Recommended

Does it work if you pull the webcam up manually?

Try the webcam in this version of YouCam for HP PC's.. Let me know if that works:

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71830.exe

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