Hp 27xq not displaying 1440/120hz

[Kyhtred]

So i got a new monitor today the HP 27xq
It boasts 1440 at 120hz but for some reason my xbox wont let me, its only allowing 120/1080p or 60/1440p
I read something about not all monitors can display 1440p at 120hz through HDMI. I would have simply got a 24 inch if i wanted 1080p and 120hz for much cheaper.
I checked the specs on HP website but couldnt find anything about if it can display 1440/120 through HDMI, it just simply says thats the max it can run at... Feel like ive been lied to a bit here with this.
People ARE running 1440p/120hz on xbox one x through HDMI, so i know it is possible.

Any info would be great thanks

[Echo_Lake]

@Kyhtred
Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• Step 1: Checking power
• Step 2: Displaying a built-in on-screen message
• Step 3: Fixing a bad video connection
• Step 4: Testing the video connection
• Step 5: Connecting the monitor to a different computer. Click here: https://support.hp.com/us-en/product/hp-value-27-inch-displays/3989902/model/16462325/document/c0129...  to complete the troubleshooting steps. 

And, also refer to this article: https://support.hp.com/us-en/product/hp-value-27-inch-displays/3989902/model/16462325/document/c0006... By the end of the article you will be able to isolate the issue.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.