cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
yamvmax
Level 1
8 6 0 0
Message 1 of 2
316
Flag Post

Hp envy aio 32, screen blacks out momentarily.

HP Recommended
Envy 32 aio
Microsoft Windows 11

So my new 32 envy aio has momentarily black screen, when videos are being played, and then back to desktop. I'm assuming this is because of the integrated Intel UHD 630, and GeForce video card? If do I have another issue?? All the latest drivers are installed. Please help.

1 REPLY 1
yamvmax
Author
Level 1
8 6 0 0
Message 2 of 2
Flag Post
HP Recommended

HP????? CAn you help me out please? Do I have a faulty computer???????

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation