Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Hp32s is showing only a black screen and the mouse after a restart

HP Recommended
Microsoft Windows 10 (32-bit)

I just connected a new HP32s to my dell PC.  It worked fine until the first time I restarted the pc. Now I only have a black screen and the mouse

Level 16
Level 16
5,686 5,618 616 2,355
Message 2 of 2
Flag Post
HP Recommended

It would seem that the screen works, but a problem with the pc!
To confirm, use the screen with another PC if possible!
And even better to test another screen with this pc!
As we are here to troubleshoot Hp products, we will have to turn to Dell, if my intuition is good

For me, it's the pc that has a problem here

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation