@JTYJ7 Thank you for posting on the HP Support Community.
Make sure the touch options are enabled.
Click Start, and then click Control Panel.
Click Hardware and Sound.
Scroll down and then click Pen and Touch.
From the Touch tab, make sure Use your finger as an input device is selected, and then click OK.
Press the screen to see if it responds.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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