I can't click with the touchpad when typing or pressing any key assigned to a character.

[mikeooch]

I have an HP laptop that runs on WIndows 11 Home. Whenever I am pressing down on a key that is associated with a character, I cannot click on anything. I've already tried deleting and then reinstalling the driver. It doesn't work.

[Rachel571]

Hi @mikeooch,

Welcome to the HP Support Community

I understand you are facing a keyboard issue with your HP Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Was there any recent update on the PC?
• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)

While you respond to that please try the below steps:

Update the BIOS & Keyboard drivers to resolve this issue

• Here's the link to download and install the above updates: Click here

If the issue persists, then please follow the steps mentioned in this document: HP PCs - Testing for hardware failures in Windows 10

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!