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ColeW1221
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I got an all-in-one from a family member, and i plug it in, it turns on, but the screen stays black.

HP Recommended
Envy 23 TouchSmart
Microsoft Windows 10 (32-bit)

I recently got an HP ENVY 23 TouchSmart All-In-One PC from a family member. I finally decided to plug it in and use it so, when I plug the cord in, I turn it on, the fan is going and the power button is lit up, but the screen stays black. I have no idea what to do. please help.

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