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HP Recommended
Microsoft Windows 10 (64-bit)

I have a hp 32s display that came with a vesa mount adapter but no instructions, no tools, or anything! Please help! How do I install this mount adapter?!

13 REPLIES 13
HP Recommended

hi

sorry @laurens3  , all i can do is give you the manual .
there are indications, but I don't know if enough

User Guide

https://support.hp.com/ca-en/product/hp-value-31.5-inch-displays/19459937/model/19459938/manuals?sku...

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thank you! I looked at it already but it isn't super helpful! 🙂

HP Recommended

I took a quick look
this just shows how to install the stand on the monitor
what exactly are you missing?
"that came with a vesa mount adapter but no instructions"

It comes like that with, a particular offer, or something else?
Maybe you should look for the manual for the vesa adapter, what do you miss the most?
Any idea of the model?
I'm not sure I can help, but at least try!

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

The monitor  VESA adapter mount came in the box, but there are no screws and no manual regarding the adapter. Are you referring to page 6? Thank you!

HP Recommended

yes

but is this the complete set, that you have, or finally can be just an element which makes it possible to install the monitor, with a complete vesa support!!

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

The box was sealed and received directly from best buy. The VESA adapter mount came in plastic in the box with the monitor with NO instruction or screws or anything else... I bought a mount separately but it does not tell me how to install the VERSA adapter that CAME WITH the HP 32s display. Thank you!

HP Recommended

@laurens3 -- the point of having a VESA adapter on the back of the monitor is to connect it to a wall-mounting arm. 

Example: Long_Reach_Wall_Mount_Monitor_Arm_ErgoDirect_EDM-1201W.jpg (1000×915)

 

So, rather than the monitor's screen being supported by a pedestal below it, the monitor "hangs" from the wall.

 

Is the supplied VESA adapter just a "push-fit" type of connection, that needs NO screws?

 

HP Recommended

Hi @laurens3 
my research, did not help me to know if everything should be included or not, in the document that I had read, it seems that is just given the indication of what you need in screws, you confirm?

CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes.
To attach a third-party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm
long screws are required. Longer screws must not be used because they may damage the
monitor. It is important to verify that the manufacturer’s mounting solution is compliant with
the VESA standard and is rated to support the weight of the monitor display panel. For best
performance, it is important to use the power and video cables provided with the monitor.

 

Anyway I advise you to ask your dealer, they should be able to answer you
if they can't then maybe see with HP directly

 

"@laurens3 -- the point of having a VESA adapter on the back of the monitor is to connect it to a wall-mounting arm. "

thank you @itsmyname  that makes more sense ......😢

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Just went through a run around of my own on this, if your problem hasn't been solved yet read my post, turn your monitor to lie face down on a table top, protected with a blanket or towel, where the stand attaches there is a plastic cover that needs to be removed exposing 4 Philips head screws holding the base, remove those screws and attach your vesa bracket, careful not to overtighten, you can now attach your monitor to your wall mount! 

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/VESA-adapter-for-32s-monitor/m-p/82986... 

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