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‎03-29-2020 09:06 PM - last edited on ‎03-30-2020 10:35 AM by Retired

HP Recommended
Product: 4MA05AA#ABG
Operating System: Microsoft Windows 10 (64-bit)

I have a desktop product no#4MA05AA#ABG and serial no# [edited] .   I had a video TDR error yesterday whatever that means. Can I have some help I've updated everything and optimised. I had recent hardware driver changes, but I'm not sure if I've made any changes to video

1 REPLY 1

‎04-02-2020 11:44 AM

HP Recommended

@saarah
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you able to sign into windows desktop?

The video TDR error the graphics device is being overloaded or used beyond its capabilities if you've added extra graphic card try to remove and check the computer. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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