• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended

I bought another identical power adapter and it did the same thing.

They both read 19.5v consistently on my voltmeter.

And yes, it is connected to a good higher-end surge protector and always has been.

HP Recommended

@LeisureSuitLarr -- They both read 19.5v consistently on my voltmeter.

 

Good.

 

Hopefully, your meter can also read Amperage.

Compare to a flashlight battery: the meter will show 1.5 V, if there is any chemical reactions happening, but the meter should display over 5 Amperes on a brand-new battery, or less than 1.0 Amperes on a "well-used" battery.  And, of course, the flashlight will not be as bright when the battery is producing less than 1.0 Amperes.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.