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- I have an HP tp01-2347c desktop computer with an AMD Radeon ...

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06-12-2023 07:12 PM
Product: TP01-2347c
Operating System: Microsoft Windows 11
I have an HP Desktop Model Number tp01-2347c with an AMD Radeon RX550 graphics card in it. It's just over a year old and had been working fine. Now the video is going black after being on for a few minutes and doesn't come back unless I force a power down, wait a while and then power up again but the video keeps going out after a few minutes. It's gotten progressively worse and goes black much sooner then a day or two ago.
Any thoughts on this issue or has anyone else had this issue, especially with this computer and video card?
Thanks,
Bob
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