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ajay_aj03
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I have frequent display flickering issue

HP Recommended
Pavilion 15-cs1000tx
Microsoft Windows 10 (64-bit)

IMG_0729.JPGIMG_1426.JPG

I bought laptop hp pavilion 15-cs1000tx,a week ago...While using the laptop after an hour or more than an hour my screen suddenly flickers...

 

I have attached the picture of the screen look !

I did all the updates but still it appears please give a solution.

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A4Apollo
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Hey there! @ajay_aj03,

 

Were there any physical damages to the PC?

 

Does the issue persist on the BIOS page?

 

Have you tried checking with an external monitor does the issue persist?

 

If the issue does not persist in BIOS try updating the graphics driver and BIOS on the PC.

 

Uninstall the graphics driver from device manager and install the latest version of BIOS and graphics drivers on the PC using the HP support assistant.

 

Refer this article to know more information about using HP support assistant. Click Here

 

Also, Try restoring the BIOS to default and check if it helps.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Refer this article to further troubleshoot display issues with the PC. Click Here

 

If the issue persists on the BIOS page. It is a hardware issue with the PC.

 

Please contact HP support for service options. Click Here

 

Let me know how it goes!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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ajay_aj03
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Screen flickering issue didn’t resolved even after doing above steps.

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lsimic
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I have bought 5 of hp 15-dw0030nm and I'm having exactly same problem from your picture on 3 of them (didn't open other 2 from box). I have updated everything from hp site and windows to last version.

Is there anything else I can try before I try to reinstall windows?

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