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Locked

‎09-27-2023 01:29 PM

HP Recommended

I logged into a recipie website yesterday and got a warning that my computer was locked.  I closed it down and everythig was fine.  Today I logged into Walmart.com and got the same warning.  I believe it is a scam.

Category:
1 REPLY 1

‎10-05-2023 08:10 AM

HP Recommended

Hi @cd409,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Yes, this seems to be an issue with Virus as well. I would request you to contact our HP Support Engineers who should be able to sort this out via remote assistance. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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