I need a warranty repair ticket opened for a HP USB G5 Essential Dock

[0000000000006]

I have a HP USB C G5 Essential Dock that when connected to the displays flicker every few moments. I have tested the dock with known working display, hdmi, and vga to display adapter cables. I have also tested using a known working laptop and monitor. All drivers are up to date. When i try to open up a repair ticket I get sent to a repair site which do not work on docks. Please assist 

[Irfan_06]

Hi @0000000000006,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the USB docking station and may need replacement.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support