-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- I recently bought a HP Omen 17 Laptop, and I would like to l...

Create an account on the HP Community to personalize your profile and ask a question
03-17-2024 06:13 AM
I recently bought a OMEN 17 Laptop (OMEN 17.3 inch Gaming Laptop PC 17-ck1000) and I would like to lose 3 monitors. The computer only had one output for HDMI, so I used one for the HDMI and I am trying to use a HP dock station through USB C for the other two HDMI monitors but my Laptop could not detect them.
Is there a solution ?
03-19-2024 01:07 PM
Hi @AllonB,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for help with connecting multiple monitors to your Laptop.
As per the product spcifications from the below image, you can connect 3 monitors using the HDMI, DisplayPort and USB C thunderbolt port.
However, the USB C thunderblot port should work with the docking station as well.
A) Kindly refer to the steps on this link to update the BIOS.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
B) Please install all the pending updates for the Windows operating system following the below steps and let me know if that resolves the issue.
go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.
C) If the issue still persists, refer to the steps on this link to further troubleshoot to connect multiple monitors.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee