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‎09-10-2018 10:10 AM

HP Recommended
Product: envy 750-267c
Operating System: Microsoft Windows 7 (32-bit)

I have an Envy 750 with built-in OEM Radeon R7 as well as a Radeon R5 in a PCI slot.  I removed the R5 from the PCI slot and installed a Radeon RX560.  The computer won't allow me to install the RX560  drivers.  I get the message: "Setup has detected an incompatible build.  Setup will now exit."

 

I have enabled "Legacy Boot" in the Set Up Utility, which didn't help.

 

Any suggestionsd????

 

Cheers!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-10-2018 07:40 PM

HP Recommended

@cleantarget10x, welcome to the forum.

 

According to what I have read there are no Win 7 32-bit drivers for the Radeon RX560.  You will have to upgrade to Win 7 64-bit or Win 10.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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1 REPLY 1

‎09-10-2018 07:40 PM

HP Recommended

@cleantarget10x, welcome to the forum.

 

According to what I have read there are no Win 7 32-bit drivers for the Radeon RX560.  You will have to upgrade to Win 7 64-bit or Win 10.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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