Intel UHD 630 Graphics Card doesnt support my HP 20kh monito... - HP Support Community

Mayank2121 · ‎02-08-2022

I have a HP slim series S01-pf0309in CPU with Intel UHD 630 Graphics and it doesn't work with my HP 20kh monitor the only the thing I can do to force power off my CPU the boot screen loads after that it becomes black screen (talking about the welcome or sign-in screen) and I have connected my TV it is working now so pls help me and do the needful

Thanks ,

Regards

Mayank

Prométhée · ‎02-08-2022

hi

"I have a HP slim series S01-pf0309in CPU with Intel UHD 630 Graphics and it doesn't work with my HP 20kh monitor"

What exactly happens on startup?
how is it connected, hdmi to hdmi, other?

this one ?

https://support.hp.com/nz-en/document/c06102326

HDMI/ VGA

https://support.hp.com/za-en/document/c06494037

motherboard specifications, Milton

(1) VGA port
(1) HDMI v1.4b/HDCP 2.2 port

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Mayank2121 · ‎02-08-2022

Connected with HDMI and the hp logo comes and welcome or sign in screen doesn't come up my monitor days input signal not found and when I started it in safe mode it started and when I disabled gpu then windows was able to load normally..

Prométhée · ‎02-09-2022

ok, from what i understand, the problem is not the screen or its connection..
but the computer, if you have to start in safe mode
on the other hand, what do you do, because you don't have a graphics card, but just the integrated one, when you say "disable the gpu"?
it says Operating System: Microsoft Windows 11!
your problems are not caused by this?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Mayank2121 · ‎02-09-2022

no no i have to disable my gpu when i start it in safe mode then i have to restart to load normally then screen comes but resolution doesnt fits.

Prométhée · ‎02-10-2022

sorry, I don't know if you answered my previous question?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Intel UHD 630 Graphics Card doesnt support my HP 20kh monitor.

Create an account on the HP Community to personalize your profile and ask a question