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KVM mode not available in management menu; USB ports not working for secondary computer

HP Recommended
HP e27d G4
Microsoft Windows 10 (64-bit)

According to the manual of my E27d G4, it should be possible to connect my second computer to the monitor using (in my case) a DP connection and USB 3.0 to USB-C connection. The secondary USB-C port should then be configured in upstream mode by setting the KVM mode to on. However, I don't have the KVM mode option available at all in the Management menu of the monitor. When I use my secondary computer, the audio jack actually does work properly, but the USB-ports on the backside of the monitor (which I intend to use for keyboard and mouse) aren't working. What is the solution to this problem?

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