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Message 1 of 4
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Flag Post

Keyboard, Mouse, and Touchscreen suddenly stopped working

HP Recommended

Did this ever get resolved as I'm having the same trouble. I've tried every conceivable variation and all return Error 1639

3 REPLIES 3
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HP Support Agent
HP Support Agent
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Message 2 of 4
Flag Post
HP Recommended

@ThorAss
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • What are the product and serial number? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

  • What is the operating system?

Keep me posted.

ECHO_LAKE
I am an HP Employee

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New member
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Message 3 of 4
Flag Post
HP Recommended

All sorted now

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HP Support Agent
HP Support Agent
18,192 18,152 781 846
Message 4 of 4
Flag Post
HP Recommended

@ThorAss
I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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