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ThorAss Honor Student
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Keyboard, Mouse, and Touchscreen suddenly stopped working

Did this ever get resolved as I'm having the same trouble. I've tried every conceivable variation and all return Error 1639

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HP Support Agent
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Keyboard, Mouse, and Touchscreen suddenly stopped working

@ThorAss
Thank you for posting on the HP Support Community.

  • Did this happen after a recent window or software update?
  • What are the product and serial number? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

  • What is the operating system?

Keep me posted.

ECHO_LAKE
I am an HP Employee

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ThorAss Honor Student
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Keyboard, Mouse, and Touchscreen suddenly stopped working

All sorted now

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HP Support Agent
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Keyboard, Mouse, and Touchscreen suddenly stopped working

@ThorAss
I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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