cancel
Showing results for 
Search instead for 
Did you mean: 
Milzey101
New member
1 0 0 0
Message 1 of 2
161
Flag Post

Keyboard

HP Recommended
hp desk top all in one
Microsoft Windows 10 (32-bit)

My HP key board is typing additional character with some keys. for example if I press "t" I get a "te"  or if I press "B" I get a "BV"  and visa versa

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
20,962 20,949 1,274 1,300
Message 2 of 2
Flag Post
HP Recommended

@Milzey101

 


Welcome to HP Support Community


I would like to help

 

Please run a  Keyboard Test from F2 Diagnostic and let me know the outcome

 

- Hold the power button for at least five seconds to turn off the Computer.

- Turn on the computer and immediately press Esc repeatedly, about once every second.

- When the menu appears, press the F2 key.

- On the main menu, click Component Tests and Keyboard

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation