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HP Recommended
HP 20-e011a
Microsoft Windows 10 (64-bit)

My HP 20-011a all-in-one fell about 30cm and now the display is messed up. Please see photos. I have run an external monitor off it and everything else is fine, it's just the display that's affected. The phyiscal/external screen is fine. What can be done?

IMG_0386.JPGIMG_0384.JPG

1 REPLY 1
HP Recommended

Welcome to the HP Support Community  @KenMac1 

 

There are 3 different LCD panels for your model.

 

The price is from $170-$225.

 

You may find the exact one for your model by searching your Serial Number at HP PartSurfer.

 

http://partsurfer.hp.com/search.aspx

 

REO

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