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HP Recommended
Microsoft Windows 10 (64-bit)

Hi,

My HP 24er monitor is suddenly not working. The warranty expired, but I took it to a service center regardless.
They said the mainboard is fried.

Where can I buy a mainboard replacement for that specific model (HP 24er IPS LED monitor) from HP or retailers?
I scoured ebay and similar websites with no results.
It would be a shame to let it go to waste, all the other parts are perfectly fine. Is there hope?

Thank you. 

1 REPLY 1
HP Recommended

@hereisdoyle

 

Welcome to the HP support community.

 

I understand that you are looking for a motherboard replacement on an HP monotor, I am glad to assist you.

This might require one on one interaction for assistance on this.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.