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lj2387
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Lost Envy 34c display VESA adapter, monitor completely useless

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Envy 34c

I purchased the HP Envy 34c last year from Amazon, and have so far enjoyed the monitor enough.  The problem is, now my living situation has changed and I need to mount the monitor on the wall, and I lost the VESA adapter in my move.  Unforuntately, HP doesn't appear to stand by their products whatsoever and do not carry the adapter anywhere.  I have also searched high and low for a 3rd party suplier to no avail. 

 

It's absolutely ridiculous that my monitor is now essentially useless due to HP not carrying a PROPRIETARY $25 VESA adapter that they force on their customers that purchase their products.  It's also absolutely absurd that I'm essentially going to have to throw away this $700 monitor because I can't find a 5x5 piece of metal to stick to the back to make this thing work for my situation.

 

HP, you are truly an absolute garbage company, and I will never purchase another product from you again.

 

Thanks,

 

Sincerely pissed off

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Riddle_Decipher
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@lj2387

Thank you for posting on the HP Support Forums, 

I understand your concern and to help you out, 

 

I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee

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Daninspain
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Hi,

 

I have the same issue what can I do? 

 

Thank you in advance 

 

Best regards

Daniel 

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kevin-t
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Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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