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‎06-06-2021 12:12 PM

HP Recommended
Product: All in One
Operating System: macOS 11.0 Big Sur

Hi, simple question and I'm not sure if this is the right forum, but I couldn't really find an appropriate one. I recently moved and I think that I lost the USB pieces for my keyboard and mouse. Is it easy enough to obtain others? If so, where and how? I really don't want to have to purchase a new keyboard and/or mouse. Thanks!

3 REPLIES 3

‎06-06-2021 10:53 PM

HP Recommended

@John0422 

 

You mean the USB receiver. What is the model/product of the set ? Does it support 5-Link technology ? If NOT, you have to buy new set because new USB receiver won't work. You have to use same code for EACH set, no one-size-fit-all, just thinking one normal working room with 20 computers and all of them use same receiver; must be interesting.

 

Regards.

BH
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‎06-07-2021 05:53 AM

HP Recommended

Hi, thanks so much for your reply and that makes sense. The keyboard is SK-2061 and I think that the mouse is SM-2061. They came with my All in One computer.

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‎06-07-2021 05:54 AM

HP Recommended

Oh and sorry, I have no idea about 5-link technology.

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