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‎09-18-2019 03:53 AM

HP Recommended
Product: HP2159V
Operating System: Microsoft Windows 10 (64-bit)

Once in a while on the monitor HP2159V ,  appears colors swirling around the sreen.

What could it be?

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-20-2019 05:47 PM

HP Recommended

@Educam Welcome to HP Community!

I recommend you update the graphics card from the manufacturer website of the computer, since I'm not sure where you've connected this monitor, I suggest you check with them about the same,

Also, if you've got another monitor, please connect that to the computer and check if the issue persists, if it does not/or if it works fine, the HP monitor may require a replacement.
If the issue persists on it as well, you may need to contact the manufacturer or the device you've connected the monitors to, and seek assistance.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-20-2019 05:47 PM

HP Recommended

@Educam Welcome to HP Community!

I recommend you update the graphics card from the manufacturer website of the computer, since I'm not sure where you've connected this monitor, I suggest you check with them about the same,

Also, if you've got another monitor, please connect that to the computer and check if the issue persists, if it does not/or if it works fine, the HP monitor may require a replacement.
If the issue persists on it as well, you may need to contact the manufacturer or the device you've connected the monitors to, and seek assistance.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
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