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patrick3636557
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MY MONITOR KEEP AUTO CHANGING INPUT AND THE MENU IN THE RIGHT BTM SIDE KEEP POPS OUT

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hp 25es
Microsoft Windows 10 (64-bit)

MY MONITOR KEEP AUTO CHANGING INPUT AND THE MENU IN THE RIGHT BTM SIDE KEEP POPS OUT. I TRIED TO UNPLUG IT N WAIT FOR IT BUT IT SEEMS USELESS.THE MONITOR STATUS KEEP POPS OUT N SHOWS THAT MY PC IS CHANGING FROM HDM1 TO HDMI 2 THEN VGA.

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Barachiel
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@patrick3636557

 

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you are facing issues with the display.

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

 

Did you try any troubleshooting steps before contacting us?

How long are you facing this issue?

 

meanwhile, Follow this link https://support.hp.com/in-en/document/c00061509 and try the steps in the given order. 🙂

 

Let me know how that pans out.

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

Barachiel
I am an HP Employee

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patrick3636557
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The monitor just keep auto changing the input form hdmi 1-2 to vga and the osd menu keeps popping up
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patrick3636557
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I read all other issues and tried all the solution . Is this hp’s faults cause I found a lot of user who is using go 25es facing the same problem
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Barachiel
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@patrick3636557

 

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

 

If that's the case, I'd request you to contact HP's phone support team for further assistance.

 

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

 

Best regards,

Barachiel
I am an HP Employee

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