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‎11-20-2020 08:12 AM

HP Recommended
Product: Pavilion 23bw
Operating System: Microsoft Windows 10 (64-bit)

When I turn on my monitor it will start going pink then green and just repeats that.

2 REPLIES 2

‎11-20-2020 08:29 AM - edited ‎11-20-2020 08:34 AM

HP Recommended

what cable? type to PC, HDMI or?

reseat  the cable both ends.

test monitor on other PC. (and acid test for sure )

 

power off monitor no AC  cable for 1 hour.

then try it. 

make sure no evidence of spilled drinks dropped, or basket ball practice in the room.

pinks is not a good sign,  whole page PINK or just  some lines if funny lines say lines.

 

remove the data cable VGA, DVI and HDMI to PC

power cycle the monitor, PC now out of pictures, (no pun)

then in under 15 seconds push monitor button (real) menu key, see OSD screen

does that look crazy ?y/n.

 

NO warranty answers by me.
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‎11-20-2020 09:09 AM

HP Recommended

Even when unplugging my HDMI it still does that, I will attach a video of what it looks like. And I have unplugged my monitor for overnight and held down the power button for at least a minute and nothing worked.

Video 

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