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TORN2112
New member
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Message 1 of 2
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Flag Post

Melted spot on laptop next to touch pad.

HP Recommended
HP OMEN
Microsoft Windows 10 (64-bit)

Had this laptop over a year, noticed it got really hot next to the touch pad, I didn't give it much thought until I saw this spot appear where it was getting hot. Should i be worried about it catching fire? Other then that, the laptop works fine. Thank you for your help in advance.82983430_2765022350242745_8881279918952939520_o.jpg82591778_2765022413576072_195744620573884416_o.jpg

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@TORN2112 I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Riddle_Decipher
I am an HP Employee

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