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Message form HP?

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HP Pavillion All-In-One 27-xa059Ond

I receive the following message ons my screen:

HP Display Control


HP Display Control Service need to be updated using the link below:



Is this message from HP?

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The message is legitimate to the extent that your system does indeed provide a driver for HP Display Control.  Not sure about the path in the message...


Driver Support Page - Information, History, Download:

HP Pavilion 27-xa0000 All-in-One Desktop PC series - Software and Drivers - HP Display Control


Check for additional Updates: HP Software and Drivers


For example

  • Open and expand the entire list, then sort the list to Release Date
  • At this writing, there are several recent updates available (for example, November / December 2019).


If you update manually (download-save-install), install other updates.  Then, install the BIOS last as a separate download-save-install.





HP PCs - Downloading or Updating Software and Drivers


Reminder – Manually Update the BIOS


How to install BIOS Updates:

Always connect the computer to AC Power and leave the power connected during the entire BIOS update procedure.

Select the option to manually install the BIOS update.


HP Notebook PCs - Updating the BIOS (Basic Input Output System)


HP Desktop PCs - Updating the BIOS (Basic Input Output System)


Open HPSA Software

Settings > Set to “Notify” as opposed to “Auto-Update”

Save Changes > Restart the computer and log in


Check for Updates > Use the list to determine candidates for update

  • Click on each update in the list to see a short description of that package
  • If BIOS is offered, simply set to “ignore” or otherwise remove this update from list of potential updates
  • If desired:  Install other HP software and updates using HPSA or manually install those updates

Check Current BIOS version

Control Panel > icon view > Administrative Tools > System Information

System Summary - Check the information next to BIOS Version / Date 



Reference and Resources – Places to find help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open HP Pavilion 27-xa0000 All-in-One Desktop PC series

When the website support page opens, Select (as available) a Category > Topic > Subtopic


Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

2020 Year of Rat



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