Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Mic not working on webcam when up.

HP Recommended
All-in-One - 24-xa1014ple: Pavilion 65XX
Microsoft Windows 10 (64-bit)

The mic suddenly stopped working on video meeting apps.  Sound and video were fine, but not microphone.  I followed all the procedures on restoring and checking settings on the Realtek Microphone. .  Nothing worked. Then I noticed that the microphone worked when the camera was pushed down into the off hidden position. Suddenly the microphone was active again. As soon as camera was lifted up and on the microphone stopped working.     Huge problem during a time I am in Zoom meetings all day. Any ideas? Thanks!

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation