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Monitor brightness irregularity on HP All-in-One PC (27-dp0004ur)

HP Recommended
Microsoft Windows 10 (64-bit)

Please, advice on the screen brightness irregularity.

The photos made on 50% and minimal brightnrss.50% brightness50% brightnessminimal brightnessminimal brightness

HP Support Agent
HP Support Agent
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@27-dp0004ur, Welcome to the HP Support Community!


To assist you better, kindly describe the issue you are facing with the brightness.


To adjust the brightness -


1) Right-click on the Start or Windows icon and open Control Panel. 
2) Click on Hardware and Sound.
3) Click on Power Options. 
4) Look for Screen Brightness located at the very bottom of the screen. 
5) Move the slider to adjust the brightness. 


Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.


Also, check for any pending windows update.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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