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HP Recommended
HP Envy All-in-One PC 27
Microsoft Windows 10 (64-bit)

Hello, a few days ago I have problems with my monitor, I have updated the drivers from the intel page and I have found the following message: 

 

A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact Hewlett-Packard (HP) for the latest driver for your computer.

 

If anyone knows how I can solve this problem I would be very grateful

Fredy Santana
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