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‎02-19-2020 10:16 AM

HP Recommended
Product: HP Pavilion 27xw 27-inch IPS LED Backlit Monitor
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Pavilion 27xw 27-inch IPS LED Backlit Monitor. My problem is with the monitor physically attaching to the base. The monitor does not lock into the base. It does stay in the base, but any movement of the monitor can pull it away from the base. Any help would be appreciated.

1 person had the same question
2 REPLIES 2

‎02-21-2020 11:22 AM

HP Recommended

@peterglass

 

Welcome to HP Community

 

This is a Hardware issue. I suggest you contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎02-25-2020 12:05 AM

HP Recommended

Thanks!

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