cancel
Showing results for 
Search instead for 
Did you mean: 
Ricokeyman
New member
3 2 0 0
Message 1 of 5
304
Flag Post

Monitor will not connect. Cable and monitor are good

HP Recommended
HP Pavilion 510

Monitor stopped working. Not getting a connection. The monitor and cable are fine. No video card only vga connection. HP Pavilion 510

4 REPLIES 4
Ricokeyman
Author
New member
3 2 0 0
Message 2 of 5
Flag Post
HP Recommended

Tried a new graphics card. That did not work

0 Kudos
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,088
Message 3 of 5
Flag Post
HP Recommended

Hey there! @Ricokeyman,

 

Please share the complete model name or product number of the monitor and PC.

 

Have you tried checking with a different monitor? Does the issue persist?

 

Have you tried checking with a different video cable? Does the issue persist?

 

Have you tried connecting the monitor to a different video port? Does the issue persist?

 

Try the monitor on another computer to ensure that the monitor is functional.

 

Try the steps recommended below to restore monitor to factory settings.

 

To access the OSD menu and make adjustments, do the following:
1. If the monitor is not already on, press the Power button to turn on the monitor.
2. To access the OSD menu, press one of the Function buttons on the bottom side of the monitor's front
bezel to activate the buttons, and then press the Menu button to open the OSD.
3. Use the three Function buttons to navigate, select, and adjust the menu choices. The button labels are
variable depending on the menu or submenu that is active.
4. Select management from the list.
Select factory default settings to restore monitor back to the factory settings.
5. Select exit from the OSD menu. 

 

Try checking with a different monitor or different cable and check if it helps.

 

Refer this article to know more information about monitor issues. Click Here

 

Refer this article to know more information about blank screen issues. Click Here

 

Let me know if this works!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

0 Kudos
Ricokeyman
Author
New member
3 2 0 0
Message 4 of 5
Flag Post
HP Recommended

It is not the monitor or cable, it is the computer itself. Monitor and cable both work on another computer.  Computer is a HP Pavilion 510-p010.

0 Kudos
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,088
Message 5 of 5
Flag Post
HP Recommended

Hi! @Ricokeyman,

 

Thanks for writing back to us.

 

Do you hear any beep sounds on the PC?

 

Are you able to boot into BIOS or F2 from the PC?

 

Reseat the memory modules


A loose memory module might cause your notebook to fail to start. To fix this, take the memory module out of the memory slot and then reseat it.

 

Refer this article to know more information about no boot issues. Click Here

 

 

Hope this helps!

Take Care! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation