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‎02-03-2022 12:43 PM

HP Recommended
Product: HP Z2 Small Form Factor G8 Workstation (271P8AV)
Operating System: Microsoft Windows 11

Hey all. Looking for advice. I’ve had a Z2 for 3 months. Since yesterday nothing comes on the monitors. It comes up on the screen no signal. I’ve tried an alternative monitor and same thing. The pc looks like it starts fine but I’m at a complete loss now. Any suggestions for me to try

Category:
1 REPLY 1

‎02-03-2022 09:07 PM

HP Recommended

@Kennyfergie -- I’ve had a Z2 for 3 months. 

 

If you purchased it within 12 months, then the HP Warranty is active. Contact HP Support, and make a claim against the warranty, to get HP to repair/replace it, at HP's expense.

 

My guess is that the video-card: HP Z2 Small Form Factor G8 Workstation - Customizable (271P8AV_1)

 

Graphics card

 

NVIDIA® Quadro® T400 (2 GB GDDR6, 3 x Mini DisplayPort 1.4 with latching mechanism) Graphics
AMD Radeon™ Pro WX 3200 (4 GB GDDR5, 4x mini-DisplayPort, PCIe x16) Graphics
NVIDIA® T600 (2 GB GDDR6, LP, 4 x Mini DisplayPort 1.4, PCIe x16, Blower fan) Graphics
NVIDIA® T1000 Graphics (4 GB GDDR5, 4xMini DisplayPort, PCIe x16)
NVIDIA® Quadro® RTX™ 3000 (6 GB GDDR6, 4 x Mini DisplayPort, LP, PCIe x16) Graphics

 

Second graphics card

 

NVIDIA T400 2 GB LP 3mDP 2nd Graphics
NVIDIA® T600 (2 GB GDDR6, LP, 4 x Mini DisplayPort 1.4, PCIe x16) 2nd Graphics

 

has failed.

 

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