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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Mousepad is stuck and is not working

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02-19-2024 04:36 PM
Hello, so earlier I was doing some work on my computer and i pushed on the mousepad to hard and now it is stuck and now working and its moving all of the tabs when i try to use it. Does anyone know how to fix this or do I have to get it fixed by someone?
02-27-2024 08:41 PM
Components like this are not fixable per se, instead, they have to be replaced.
If you don't have the HP part number, you can use the HP link below and your PC information to determine the part number:
https://partsurfer.hp.com/Search.aspx
You will have to do an online search to see if anyone carries it and will ship it to you.
IF you are unsure of the quality of any part you order online, then make to to verify that the seller will provide a full refund if you return it for any reason.
But, HP does not do component replacement or repairs, so you will have to hunt down a local repair place that will do this for you, as I would not attempt to remove and replace the mousepad on your own unless you are experienced in doing this.
I am a volunteer and I do not work for, nor represent, HP