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‎04-27-2020 01:41 PM

HP Recommended
Product: HP Envy 700-056
Operating System: Microsoft Windows 10 (64-bit)

What do I need to change in the bios settings to allow the system to recognize a graphics card mounted in the PCI Express x16 card slot in my HP Envy 700-056 with an MS-7778 motherboard?  My card is a Diamond BizView Multi-view BV5001G (Radeon Graphics).

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-27-2020 01:52 PM

HP Recommended

Hi:

 

You probably need to go into the BIOS, enable legacy mode and disable secure boot.

 

See this link for the settings to change.

 

https://support.hp.com/us-en/document/c03653200/

 

After you change the settings but before you install the new video card, if you have not done so already, go to the windows control panel>programs>uninstall a program and uninstall any AMD Radeon software you see listed there, including the catalyst control center.

 

Then go to the device manager, click to expand the Display adapters device manager category, click on the onboard AMD graphics adapter listed there, select Uninstall and check the uninistall driver box.

 

Shut down the PC and install the video card.

View solution in original post

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1 REPLY 1

‎04-27-2020 01:52 PM

HP Recommended

Hi:

 

You probably need to go into the BIOS, enable legacy mode and disable secure boot.

 

See this link for the settings to change.

 

https://support.hp.com/us-en/document/c03653200/

 

After you change the settings but before you install the new video card, if you have not done so already, go to the windows control panel>programs>uninstall a program and uninstall any AMD Radeon software you see listed there, including the catalyst control center.

 

Then go to the device manager, click to expand the Display adapters device manager category, click on the onboard AMD graphics adapter listed there, select Uninstall and check the uninistall driver box.

 

Shut down the PC and install the video card.

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