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- HP Community
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- My 2nd monitor won't connect

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10-31-2023 03:04 PM
Hello! I own a HP Pavillion Gaming - TG01-1160xt CTO. I just bought a HP V223ve FHD Monitor as my second monitor. I have the exact same monitor as my main monitor also. When I plug the 2nd monitor into the HDMI on the motherboard, nothing happens. I've tried detecting it, but nothing. What should I do?
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10-31-2023 05:33 PM - edited 10-31-2023 05:36 PM
you have a custom system.
If you have a graphics card then the motherboard "Intel" graphics is disabled.
You will have to use the other ports on the graphics card such as the Display or DVI port
For that monitor you probably need an HDMI to DisplayPort adapter.
Some HP system have an advanced BIOS setting to enable onboard graphics in addition to the graphics card.
Thank you for using HP products and posting to the community.
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problem please mark this as a solution so others can find it
10-31-2023 05:33 PM - edited 10-31-2023 05:36 PM
you have a custom system.
If you have a graphics card then the motherboard "Intel" graphics is disabled.
You will have to use the other ports on the graphics card such as the Display or DVI port
For that monitor you probably need an HDMI to DisplayPort adapter.
Some HP system have an advanced BIOS setting to enable onboard graphics in addition to the graphics card.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
11-01-2023 09:37 AM
As @BeemerBiker says look to the installed grphics card for extra outputs and use another one of them. The spec page indicates that PC has a NVIDIA® GeForce RTX™ 3060 (12 GB GDDR6 dedicated) card. Of the NVIDIA® GeForce RTX™ 3060 (12 GB GDDR6 dedicated) cards I looked at, they have additional HDMI and DisplayPort outputs.
I'm not an HP employee.
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