cancel
Showing results for 
Search instead for 
Did you mean: 
IMADLARA
New member
1 0 0 0
Message 1 of 2
288
Flag Post

My HP 2311x Monitor turns off and on randomly

HP Recommended
HP 2311X
Microsoft Windows 10 (64-bit)

I have a problem with my Monitor especially with i play video games and don't tell me it's the graphic card problem because i have tested my PC with another Samsung monitor for 2 hours of playing video games and nothing happened so I'm sure the problem is from HP¨monitor

the problem is when i play videos games the monitor completely turns off for about 2 seconds and turns on back and after less than 1 minute turns off back and off etc...

any help please ?

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
25,007 24,961 1,163 1,196
Message 2 of 2
Flag Post
HP Recommended

@IMADLARA

Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the HP Monitor. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation