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‎01-17-2023 04:27 PM

HP Recommended

I have an HP pavilion model 15-cs3025od. I changed tabs and it literally glitches screen. Or i watch a YouTube vid and it glitches. Im trying to show a pic on how it looks but its a black screen with red and green lines running through the screen horizontally and vertically, it does that for like 40 seconds then stays on a black screen and I just close my laptop and turn it back on. I use my laptop for college only and the last thing I need is for it to mess up on me. Please if anyone can help me

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1 REPLY 1

‎02-05-2023 02:05 AM

HP Recommended

Hi @DAITC 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.
 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support


I am an HP Employee

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