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- HP Community
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- My HP monitor doesn't work right.

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10-27-2025 04:52 AM
So, I plugged in my HP monitor but it said "No Input Signal" or "Check Video Cable" even tho it was plugged in so I tried it with my Acer monitor but it said "No signal" and it was also plugged in I tried a diffrent cable but still the same thing. How do I fix it?
10-29-2025 08:44 AM
@AndersHolmgren, Welcome to HP Support Community,
Thank you for posting your query.
Hello! I’m sorry you’re experiencing this issue, but don’t worry, we’ll get it sorted. To better assist you, could you let me know how you’re connecting the monitor? Are you using HDMI, DisplayPort, VGA, or another type of connection? Also, which device are you using the monitor with—could you provide the product name or number of the unit you're trying to connect? This will help me guide you through the troubleshooting process more effectively.
I hope this helps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee
11-15-2025 01:24 AM - edited 11-15-2025 01:34 AM
I'm using a VGA cable to my HP monitor. And it's the genuine HP mouse with the genuine HP keyboard with the genuine HP monitor and it's the genuine HP PC as well. I tried a different graphics card and still nothing, a different VGA cable and still nothing and tried with the DVI cable and still doesn't work. And no matter how many times I restart the computer or monitor it still doesn't work right. My HP PC has Windows 7 Professional and I cannot upgrade the PC if I can't see anything on my monitor. It was working fine before, but now it refuses to work. The PC powers on but the monitor does not. Monitor: HP L2245WG. Computer: HP Pavilion P6-2127C. Keyboard: HP KB-0316 USB keyboard. Mouse: HP 417441-001 optical mouse.
11-20-2025 09:51 AM
Hi @AndersHolmgren,
Thank you for your response
Could you please share the HP unit's serial number via private message!
Need help finding your product number? No worries! Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
You can use this link as well:
Private Messages - HP Support Community
We're looking forward to helping you get back up and running!
Best regards,
Garp_Senchau
I am an HP Employee
11-25-2025 07:07 AM
We hope you’re doing great. We just want to send a follow-up message to check how things are and whether you still need our help. If you still do, we’re just a DM away.
Take care and have a good day.
Chimney_83
HP Support
Chimney_83
I am an HP Employee