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- My MPP 2.0 pen has too much sensitivity and the serial numbe...

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11-09-2022 01:47 PM
Product: MPP 2.0 Pen
Operating System: Microsoft Windows 11
My HP MPP 2.0 pen has too much sensitivity (or maybe some other problem?), so much so that I can put a finger between the screen and the pen and continue writing with it. Can I fix this?
Another isssue is that my pen's serial number is not recognized, so I can't request help from support or register my pen.
I don't really care for the 2nd issue if I can resolve the first one but what should I do ?
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