• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎01-12-2023 07:22 PM

HP Recommended
Product: OMEN by HP 15-dc0001nx
Operating System: Microsoft Windows 11

Hi there!

I own an OMEN 15-dc0001nx and I have just bought a Huawei Mateview 28.20-inch monitor, my laptop already comes with a Type-C port, but when I connect my monitor to my laptop, it seems like the monitor is working on Intel(R) UHD Graphics 630 graphic card instead to the NVIDIA one which is very slow, I need my monitor to work on NVIDIA GeForce GT 1050 instead, I tried to switch graphic card for the monitor but it seems like there no option, ( Please check the image below )

2023-01-13_05h19_51.png

Could you please tell me how to switch graphic cards? I feel like the refresh rate is very slow I am 100% sure it's not from my monitor because I have already connected a Huawei laptop I already have too and it seems like it's super smooth no issue at all.

 

Your help is highly appreciated  😊

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.