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‎11-21-2020 06:43 AM

HP Recommended
Product: Pavilion Laptop 15-cw1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi Have recently bought a new laptop and want to connect it to my old HP ZR24w monitor but my laptop can not find the monitor. What shall I do to make my laptop to recognize it?

Please help.

/MelleP

2 REPLIES 2

‎11-21-2020 07:20 AM - edited ‎11-21-2020 07:24 AM

HP Recommended

no monitor product number told nnnnnnn#ABA,  off sticker,

your not the first nor the last 😎. and no  cables stated, DP or HDMI or DVI or VGA? (no HDMI  on yours)(on some)

the PC operators guide on PC covers PC HOT KEYS,(Hp.com)

  1. at the PC turn the EXT port on,  Fn+F4, (RTM) older PCs are FN+F3 (no 2 laptops same unless ARE) <hot keys, Lappy.
  2. then at the MON, in OSD menu(button) settings click the unstated port used, if DP pick DP (for sure best is DP)

spec: One VGA connector with cable included; one DVI connector with cable included; one DisplayPort connector with cable included( off 1st spec page HP.com.

 

NO warranty answers by me.
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‎11-21-2020 08:12 AM - last edited on ‎11-21-2020 11:56 AM by Moderator

HP Recommended

Serial no of monitor [personal info removed] my intention is to use HDMI cable

 

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