• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-26-2023 07:03 PM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 IDS Base Model
Operating System: Microsoft Windows 11

Hello, I've had my HP Pavilion x360 14 Convertible PC 14-dy0000 for about a year and a half now. When I first got it the stylus that came with it wasn't working. I reached out to support and they got it to work. Now it's stopped working again. I thought it might've been the battery so I replaced it (AAAA). I use this laptop to draw and don't know what to do. I need to make sure the stylus will pick up my pen pressure as well.

 

The stylus is a Hp Spectre Pavilion Envy X360 Sunwoda Ms Active Pen Stylus Silver.

Category:
6 REPLIES 6

‎04-30-2023 12:37 PM

HP Recommended

Hi @ZeroTwoBlue,

 

Welcome to HP Support Community. 
Thank you for posting your query. I will be glad to help you.

 

I see that you are facing issues with you HP Stylus.

Please refer to this document to get the required information.

 

I hope this helps.
Take care and have a great day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎04-30-2023 02:54 PM

HP Recommended

Hello,

 

Ive already went through that page and nothing worked. I also tried using the virtual assistant and that didn’t resolve my issue. 

Was this reply helpful? Yes No

‎04-30-2023 02:58 PM

HP Recommended

Hi @ZeroTwoTwo,

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎04-30-2023 04:06 PM

HP Recommended

Hello, I get an error that says:

 

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Was this reply helpful? Yes No

‎05-02-2023 11:54 AM

HP Recommended

Hi @ZeroTwoTwo,

 

I've sent you a private message now with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎05-06-2023 09:04 PM

HP Recommended

Hello,

 

I do not have that option.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.